Terms of use
Pilebench is provided by Pilebench, Ontario, Canada. Effective 2026-09-08.
Your work
You may use the application for personal or professional projects using material you are authorized to process. You retain your rights to your content and exports. Review outputs before relying on them and keep independent project backups. Browser storage can be cleared or evicted. The application does not authenticate people, certify outcomes or replace professional judgment. Product guides describe supported checks and limitations.
Free and Premium access
The free workflow and Premium features are described on the Premium page. Checkout shows the selected product, price, currency, billing interval and applicable tax before purchase. Only the product and term selected at checkout apply; access to other products is not included.
Recurring and one-time purchases
A recurring subscription renews until cancelled. Use the subscription management or cancellation instructions supplied with your purchase, or contact support for help before the next renewal. Cancelling future renewal does not itself request a refund. A one-time option has no scheduled recurring renewal and does not promise that the hosted service or every future feature will exist forever.
Access and recovery
Save the private access code shown by the application before changing devices or clearing site data. The restore page checks purchases associated with that code; it does not restore your project files. There is no project cloud backup. If access fails, contact support with your receipt reference, without sending card details or passwords.
Availability and support
No guaranteed response time or service availability commitment is made. We may change or discontinue the application. Statutory rights applicable to you are not excluded. Refund information explains how to contact us about a purchase.